eConsulting

The concept of a global village was coined when technological innovations removed communication barriers which were hitherto dependent on locations. The continued adoption of technology has seen businesses adopt digital technologies at a speed never seen before.

However, no single event has heightened this need than the Global Covid-19 Pandemic.

At Centerprise Africa, we have been digital natives for the longest and are always innovating to ensure that no customer should feel stranded even in the ‘new normal’.

Our eConsulting solution helps us to work with entrepreneurs whenever they are in the World. The process starts with an exploratory e-meeting to understand the customer challenge(s). Based on the agreed solution path, we agree on a duration of time that is required to help the client resolve their challenge(s). We then set up an eConsulting forum where one of our consultants works with you until the agreed objective is achieved. We exchange secure information through our secure CRM .